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Hubspot Administrator

Netgate is looking for a Hubspot Administrator (HA) who is both integral and instrumental in furthering our digital marketing success. The HA will work closely with the CMO, all members of the marketing team, as well as other Hubspot users across Sales, Support, and Finance/Operations.

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Department: Marketing     Type: Full Time     Location: Austin, TX

    Hubspot Administrator

    Austin, Texas
    Full-time position
    Reporting to CMO

     

    Company Overview

    Netgate is an open-source driven secure networking company that provides high-performance and affordable appliance and software-based firewall, VPN, and routing solutions for the home, office, and cloud. Our secure networking solutions, pfSense® Plus and TNSR® connect and protect homes, businesses in every vertical, K-12 and university educational institutions, local, state, federal government agencies and service providers all over the world. The company was formed in 2004, has over 90 employees residing on four continents, and is headquartered in Austin, Texas.

    Position Overview

    Netgate is looking for a Hubspot Administrator (HA) who is both integral and instrumental in furthering our digital marketing success. The HA will work closely with the CMO, all members of the marketing team, as well as other Hubspot users across Sales, Support, and Finance/Operations. 

    The HA must possess strong knowledge of Hubspot and digital marketing, and be driven to achieve meaningful business results.

    Our ideal candidate:

    • Has a love of digital marketing, marketing automation, content management systems (CMS), and Hubspot as a specific marketing automation and CMS platform
    • Has a strong digital marketing mind, is analytical, and is a creative problem solver
    • Thrives on converting data to information for successful decision-making
    • Is experienced in the B2B tech space

    Position Responsibilities

    This role will involve a range of duties including:

    • Website Support
      • Manage our Hubspot-based website and web templates
      • Build web and landing pages
    • Reporting
      • Use strong analytical and reporting skills to provide timely, informative and accurate HubSpot dashboards and reports for Marketing, Sales and Support
      • Oversee and provide support across multiple business pipelines within HubSpot
    • Data Integrity / System Management
      • Establish processes to continuously monitor data quality and integrity and perform data migration/cleansing projects as needed
      • Work with Marketing, Sales, Finance and Support to ensure data integrity within the HubSpot environment including - but not limited to - companies, contacts, deals and tickets
      • Oversee the creation and management of HubSpot properties on contact, company, ticket and deal records
      • Maintain ongoing communications with HubSpot account management and support for system updates, support, best practices, latest innovations/product releases, etc.
      • Oversee user access and permissions within HubSpot, and work with company leadership to determine appropriate user permissions, roles, and teams for all users
    • Automation
      • Build best practice automation workflows
      • Work closely with IT to perform needed integrations with Shopify, ProdTrack (internal system) and other internal/external systems pertaining to data and/or data enrichment within HubSpot
    • Campaigns
      • Work closely with Product and Digital Marketing to build successful marketing campaigns, including the use of A/B testing
    • Support
      • Be the lead on supporting Marketing, Sales and Support with HubSpot employee knowledge and training

    Qualifications

    • 3+ years experience in digital marketing and marketing automation
      Proficient in HubSpot (HubSpot certification a plus)
    • An understanding of how content management systems, email marketing platforms, and social media management platforms work
    • BS in Computer Science, Information Design, Web Design or related field desirable
    • Experience in B2B technology marketing
    • Ability to communicate and thrive in an environment where Slack and Zoom are dominant forms of communication
    • Solid interpersonal skills including verbal/written communication
      Highly self-motivated contributor who works well as an individual and within a team environment
    • Strong analytical skills with experience in reporting and data analysis
    • Strong ability to research system requirements and determine steps necessary for proper marketing automation solution configuration
    • Experience with automating workflows for key business processes
    • Experience with spreadsheets and A/B testing a plus
    • Strong organizational skills and ability to meet deadlines in a fast-paced environment
    • Comfortable working in a hybrid (home and/or office) work model
    • Proven ability to work with internal teams and collaborate on projects
    • High attention to quality and detail

    Work Location

    • Greater Austin, Texas area

     

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