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Customer Case Study
Standardizing Network Infrastructure Across 20+ Sites: Neumann & Müller Deploys Netgate Hardware Appliances
Implemented by: ESBYTE, Premier Netgate Partner, Germany
“With Netgate’s enterprise-grade firewalls, we’ve streamlined our infrastructure and can focus on what we do best: delivering high-quality events.”
A standardized network across roughly 20 sites
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Legacy routing appliances replaced with Netgate 6100 MAX and 2100 MAX appliances
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Standard configuration developed once, then rolled out across all sites
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Many appliances shipped pre-configured for plug-and-play installation, no on-site appointment required
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Greater network stability and improved uptime reported across locations
Customer Overview
Full-service event technology across a nationwide network
Industry: Event Technology / Live Event Services
The company behind the events
Neumann & Müller (N&M) provides full-service event technology solutions, including audio, lighting, video, rigging, stage, and IT, for organizations that host events such as corporate clients, trade fairs, congresses, and venues.
N&M operates across roughly 20 locations, with each site serving between fewer than 10 and over 100 users, and over 900 employees across the business. With a network of this scale and variety, N&M needed a way to standardize its site networking rather than maintaining a mix of hardware and configurations across locations. ESBYTE acted as the local distributor on this project, supporting product selection, technical advice, and rollout assistance throughout.
Solution
Netgate 6100 MAX and 2100 MAX appliances, standardized across the network
ESBYTE supported N&M, who already had prior in-house experience with pfSense Plus, in selecting and rolling out Netgate hardware appliances across the full site network. Larger sites were equipped with Netgate 6100 MAX appliances, while smaller branches were equipped with Netgate 2100 MAX appliances, both deployed as on-site hardware. Implementation was carried out in-house by N&M, with ESBYTE providing product selection, technical advice, and rollout support throughout.
Key elements of the deployment included:
Two-tier hardware approach
Netgate 6100 MAX for larger sites and Netgate 2100 MAX for smaller branches, both sharing a simple, identical user interface.
Site-to-site connectivity
Dedicated lines configured for seamless connectivity between locations.
Backup VPN with automatic failover
Configured to keep traffic flowing without manual intervention if a primary connection is disrupted.
Standardized, repeatable rollout
A standard configuration was developed once and applied consistently across sites. In many cases, appliances were shipped pre-configured directly to site: the user simply plugged the device in, and it went live, with no on-site appointment required.
In-house implementation, supported by ESBYTE
N&M handled rollout internally, with ESBYTE supporting product selection, technical advice, and assistance throughout.
“Neumann & Müller needed a way to standardize their network infrastructure spanning more than 20 sites. Rolling out Netgate® 6100 MAX and 2100 MAX appliances let us build one standard configuration and apply it everywhere, from small branches to their largest sites. In many cases, appliances were shipped pre-configured and simply plugged in on arrival. It's a setup that scales as they grow.”
Results
A more stable, standardized network across every site
Since deploying Netgate hardware across its site network, N&M has seen:
Greater network stability
Stability has improved compared with the previous prosumer-grade hardware.
Uniform standards across all locations
A consistent setup that is easy to apply and maintain across the full network, regardless of site size.
Improved throughput and uptime
Exact metrics are not tracked internally, but N&M has reported noticeably higher throughput and improved uptime compared with the previous hardware.
Time savings on configuration
A fully centrally managed solution is still in progress, but the new setup already saves considerable time by eliminating repetitive, site-specific manual configuration.
Fast, responsive partner support
N&M reported fast, uncomplicated, solution-oriented support from ESBYTE throughout the project.
About Neumann & Müller
Neumann & Müller Veranstaltungstechnik (N&M) is a full-service provider of event technology, covering audio, lighting, video, rigging, stage, and IT for organizations that host events, including corporate clients, trade fairs, congresses, and venues. With around 20 locations and more than 900 employees, N&M is one of the larger event technology providers operating across Germany and internationally.
About ESBYTE
ESBYTE is an IT service provider, process consulting partner, and Netgate Premier Partner based in Munich, Germany. With over ten years in the market and as a Netgate partner, ESBYTE supports small and medium-sized businesses across Germany and the surrounding region.
Their services include network infrastructure, process consulting, external IT support and helpdesk services, as well as pfSense Plus and TNSR deployment and management.
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About Netgate
Netgate develops pfSense software-based routers that deliver enterprise-grade networking, security, and flexibility across commercial, government, and remote applications. With over 10 million installs worldwide, Netgate delivers network security that is accessible, affordable, and built on open standards.
About pfSense Plus
pfSense Plus is Netgate’s enterprise-grade firewall and routing software platform, combining advanced firewall filtering, VPN capabilities, multi-WAN load balancing, IDS/IPS, and detailed traffic management in an intuitive web interface. Deployed on purpose-built Netgate hardware or in virtualized environments, pfSense Plus is trusted across industries for reliable, scalable, and secure networking.