pfSense Plus Subscriptions


Explore our subscription table below. Find the option that is best for you. Check out our Subscriptions FAQ for more detail.


Subscriptions FAQ

pfSense Software

pfSense CE

pfSense+
w/ TAC Lite

pfSense+
w/ TAC Pro

pfSense+
w/ TAC Ent

Cost per Instance
per Year

License Type

Open Source (1)(2)(3)

EULA
Commercial use
No Distribution
EULA
Commercial use
No Distribution
EULA
Commercial use
No Distribution


Support Features

Zero-to-Ping**

Target Initial Response SLA

Best effort
24 hours
4 hours

TAC Support Hours

24/7/365
24/7/365
24/7/365

Support on pfSense CE installations not available after 12/31/2022

Complimentary for all Netgate branded appliances with pfSense Plus for life


Support Channels

Community/Forum Support

Remote Login Support

Private Support Portal

Email

Telephone

# of Tickets

Limited**
Unlimited
Unlimited

How to purchase

How to install

  • ISO installation image

  • Upgrade from prior version

  • Ships pre-installed on Netgate hardware

  • Select from AWS/Azure Marketplace

  • Or select upgrade from pfSense CE 2.x GUI

  • Ships pre-installed on Netgate hardware

  • Select from AWS/Azure Marketplace

  • Or select upgrade from pfSense CE 2.x GUI

  • Ships pre-installed on Netgate hardware

  • Select from AWS/Azure Marketplace

  • Or select upgrade from pfSense CE 2.x GUI

How to upgrade

  • Upgrade from prior pfSense CE version

  • Upgrade from pfSense CE 2.x via GUI

  • Upgrade from prior pfSense+ version

  • Upgrade from pfSense CE 2.x via GUI

  • Upgrade from prior pfSense+ version

  • Upgrade from pfSense CE 2.x via GUI

  • Upgrade from prior pfSense+ version

Emergency-Service

One of our special customers?

If you belong to one of our special customer categories you are eligible to receive significantly discounted or even complimentary pfSense Plus software subscriptions:

  • Emergency Services
  • Educational Institutions
  • Non-profit Organizations
  • B Corporations
  • Open Source Contributors

To learn more about offerings for special customers contact our sales team.

Contact Us

pfSense Plus Subscriptions FAQ

Got burning questions? Check out the pfSense Plus Subscriptions FAQ. It addresses the most common questions regarding the different subscription types, the migration process, and much more.

Subscriptions FAQ