This is the web site of Rubicon Communications, LLC, DBA Netgate® (hereafter referred to as Netgate).
Our postal address is:
7212 McNeil Drive
Austin, TX 78729
We can be reached via:
telephone: 512 646 4100
fax: 509 267 2369
We are committed to ensuring the privacy of our customers. Our privacy statement has been established to protect our customers.
The most important things to know are:
The information we collect is not shared with other organizations. We do not SPAM our customers.
For each visitor to our Web page, our Web server automatically recognizes only the consumers domain name, but not the e-mail address (where possible).
We collect only the domain name, but not the e-mail address of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, and the e-mail addresses of those who make postings to our mail lists / discussion areas.
With respect to cookies: We set cookies only to track the contents of your order as you are placing it (a “shopping cart”). We do not use them for any other purpose.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Our website is PCI compliant.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
We hate spam and will never, ever spam you.
We occasionally receive complains concerning spam that appears to originate from the “netgate.com” domain. Please look at the entire mail header and you should be able to determine that the spam did not ever come from or pass through the netgate.com domain.