Netgate HS3000 Assistance Page

The Netgate HS3000 default factory load does not include the patch to enable the unit to transmit at 250mW. There are a number of additional features that we intend to add to the HS3000 over time, which will also be made available on this page.

Currently Available:

250mW patch

Future Functions:

Client Bridge Mode (available shortly)

Instructions for the 250mW patch:

Files at http://www.netgate.com/~jim/HS3000

Please update the linux_OD.bin file first, then the webpages_OD.bin. (The HS3000 will reboot between each stage.)|

Please **ONLY** use an Ethernet connection to upgrade the firmware.

You can (only) use the web GUI to update these firmware files. They should be stored (if only temporarily) on the computer you use to run the browser that interacts with the web GUI on the HS3000. The interface should be self-explanatory, but if it isn't, please ask for help. Recovering the unit if you mis-flash it is a return to factory operation.

I know the GUI is a little cranky when run on anything but IE (the java script isn't very flexible.) I'll be fixing that with time (I may completely replace the GUI with a proper IOS-like CLI.)

One person has reported a "spotty communication" issue, which was as simple as having not properly seated the RF connectors. They're all new, and sharp-cut, so it takes a bit of effort to make them seat properly. I know it took a couple days during my early testing to be able to hand-tighten them and get a good connection at first. (e.g. they do break in with use).

Do let us know any detail you have on any issues you run into. (sales@netgate.com)