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CUSTOMER SERVICE
Netgate is committed to supporting our customers with information before, during and after the sale.
Please contact us at sales@netgate.com with any questions you have about our products.
Our goal is to assist you in being an informed buyer and selecting the right items for your particular situation.
All support emails to sales@netgate.com are typically answered within one business day.
EnGenius Technologies also offers technical support and customer service at: 888-735-7888.
Ubiquiti Networks also offers technical support and customer service through email at support@ubnt.com, via phone at +1 408 942 1153, via Skype at Ubiquiti_Support or via online forums at www.ubnt.com/forum/
Paid commercial support for pfSense is offered by BSD Perimeter, or via free forum or mailing list at www.pfsense.org.
Information provided is to the best of our knowledge. We make no guarantees or warranties - please see our Conditions of Use page.
In general there is a Help page associated with each product. If you look in our Catalog at a particular item, then scroll down to the "Additional Information" section you will see a FAQ / Support information link specific to that product.
Our Frequently Asked Questions are here.
HAVE A QUESTION? Contact us at SALES@NETGATE.COM or see our
Contact page.
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